The Knowledge Drift Test

Ten yes-or-no questions. Under a minute. One score out of 100 that shows how ready your business really is for AI.

1Could a new hire find out, in writing, where your business's key knowledge actually lives?
2If your most experienced person left tomorrow, would their knowledge leave with them?
3Has the unwritten know-how in your senior people's heads ever been written down?
4Do different staff ever give different answers to the same customer question?
5Is your knowledge separated into facts, house rules, expertise and live data, or is it all in one pile?
6Could you point to exactly one place your official answer to a customer question lives?
7Is there a written list of questions an AI tool should never answer on its own?
8Does each piece of knowledge have one named owner who keeps it correct?
9If you were unreachable for a month, would your AI tools still give correct answers?
10Is anything checked on a schedule for going out of date, or only when a customer complains?

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